Retail Management System
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Summary
Designed and implemented a robust retail management system for various stores, optimizing inventory, sales, and customer management processes.
About
Highly motivated IT professional with a robust foundation in system administration, software development, and network engineering, adept at managing complex IT infrastructures and delivering clean, maintainable code. Proven ability to troubleshoot technical issues, support cross-functional teams, and implement efficient tech solutions across diverse environments. Driven to collaborate on large-scale software engineering projects that integrate deeply with system infrastructure, and passionate about establishing an IT consultancy offering managed services and custom software solutions.
Work
RAYHAAN TECH CARE
|CHIEF TECHNOLOGY OFFICER
Kano, Kano, Nigeria
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Summary
Defined and executed the company's technology strategy, overseeing digital platform development and technical teams to ensure security, scalability, and alignment with business goals.
Highlights
Defined and led the company's technology strategy, ensuring alignment with business goals and customer needs to drive innovation and growth.
Oversaw the development and maintenance of robust digital platforms, enhancing system security, scalability, and performance.
Managed and mentored remote technical teams, fostering a collaborative environment that improved project delivery and team efficiency.
Implemented cybersecurity and compliance standards, significantly reducing risks and ensuring data integrity across all operations.
Drove innovation and adoption of emerging technologies, enhancing system capabilities and maintaining competitive advantage.
T.E.A.M NIGERIA LIMITED
|INFORMATION TECH ENGINEER
Kano, Kano, Nigeria
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Summary
Managed comprehensive IT infrastructure and provided critical technical support across multiple construction sites, ensuring operational continuity and project success through proactive system management.
Highlights
Installed, configured, and maintained critical IT infrastructure across multiple construction sites, ensuring 99.9% uptime for essential operations.
Provided remote and on-site technical support to over 50 field engineers and office staff, resolving issues promptly to minimize downtime.
Ensured stable internet connectivity and communication systems across diverse regions, supporting seamless cross-regional operations and collaboration.
Monitored and resolved hardware, software, and network issues, reducing incident resolution time by 20% through proactive management.
Managed data backups, cybersecurity protocols, and access controls, safeguarding critical company data and ensuring compliance.
Maintained comprehensive inventory of IT equipment across all project locations, optimizing asset utilization and procurement processes.
Supported project management and construction software (e.g., AutoCAD, Revit, ERP), enhancing project efficiency and data accuracy for engineering teams.
Trained staff on IT systems, tools, and compliance policies, improving user proficiency and reducing support requests by 15%.
WELLCARE ALLIANCE LIMITED
|SYSTEM ADMINISTRATOR/I.T MANAGER
Kano, Kano, Nigeria
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Summary
Led IT operations and managed system administration for Wellcare Alliance Limited, ensuring robust network security, optimal system performance, and efficient support across multiple retail branches.
Highlights
Installed, configured, and maintained servers and workstations, ensuring optimal performance and reliability for critical business operations.
Managed user accounts, permissions, and access control for over 100 employees, enhancing security and operational efficiency.
Monitored system performance and troubleshot issues, reducing system downtime by 25% through proactive maintenance and rapid response.
Ensured comprehensive data backup, recovery, and disaster preparedness strategies, minimizing data loss risk and ensuring business continuity.
Maintained antivirus, firewalls, and endpoint security, protecting sensitive data and systems from cyber threats.
Managed software updates and patch installations across all systems, improving security posture and system stability.
Supported Point-of-Sale (POS) systems and retail devices across multiple branches, ensuring seamless transaction processing and customer service.
Monitored network connectivity across retail branches, optimizing network performance and ensuring reliable communication.
ELECTRONIC CONNECTIONS LIMITED
|NETWORK ENGINEER
Kano, Kano, Nigeria
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Summary
Designed, implemented, and maintained scalable and secure network infrastructures for Electronic Connections Limited, optimizing performance and ensuring reliable connectivity for business operations.
Highlights
Designed and implemented robust network infrastructure, improving network efficiency by 20% and supporting business expansion.
Configured routers, switches, firewalls, and wireless equipment, enhancing network performance and security across the organization.
Planned and deployed IP addressing schemes and routing protocols, optimizing network resource allocation and connectivity.
Monitored network performance and availability, proactively identifying and resolving issues to maintain continuous operation.
Troubleshot and resolved complex network issues, reducing resolution time by 15% and minimizing impact on business operations.
Ensured network scalability, reliability, and security, supporting a growing user base and protecting critical data.
ELECTRONIC CONNECTIONS LIMITED
|NETWORK SUPPORT ENGINEER
Kano, Kano, Nigeria
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Summary
Provided essential network support and maintenance for Electronic Connections Limited, ensuring network health, efficient traffic flow, and high customer satisfaction through proactive issue resolution.
Highlights
Monitored network performance and health, identifying potential issues and ensuring proactive maintenance.
Troubleshot and resolved network issues for internal teams and customers, improving service availability and user experience.
Provided technical support to customers, effectively resolving network-related inquiries and enhancing customer satisfaction.
Configured and installed network devices, contributing to the expansion and upgrade of network infrastructure.
Planned and implemented network upgrades, improving system performance and integrating new technologies.
Optimized bandwidth and traffic flow, ensuring efficient data transfer and reducing network congestion.
Managed network security and access, implementing protocols to protect against unauthorized access and cyber threats.
E.C.N.X DEVELOPMENT LIMITED
|JUNIOR SOFTWARE DEVELOPER (INTERNSHIP)
Kano, Kano, Nigeria
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Summary
Contributed to the software development lifecycle as an intern, writing clean code, fixing bugs, and collaborating with senior developers to enhance software stability and functionality.
Highlights
Wrote clean and basic code under supervision, adhering to coding standards and development guidelines.
Fixed bugs and performed basic troubleshooting, improving software stability and user experience.
Assisted in testing and debugging software, contributing to the quality assurance process.
Participated in code reviews and learned from feedback, enhancing coding skills and understanding of best practices.
Documented code, processes, and technical details, ensuring maintainability and knowledge transfer.
Collaborated effectively with senior developers and team members on new features and applications.
Education
BAYERO UNIVERSITY KANO
Kano, Kano, Nigeria
Master
Software Engineering
BAYERO UNIVERSITY KANO
Kano, Kano, Nigeria
Bachelor of Science
Computer Science
Languages
English
Certificates
FULL STACK SOFTWARE ENGINEER
Issued By
TA ACADEMY UNITED STATE
BACKEND SOFTWARE DEVELOPER
Issued By
3MTT/DHFOUNDATION
SOFTWARE ENGINEERING/BUSSINESS DEVELOPMENT
Issued By
POWERLEARN PROJECT AFRICA
NIGERIAN PROCUREMENT PROFESSIONAL
Issued By
PROCUREMENT OFFICER
HTML, CSS AND JAVASCRIPT FOR WEB DEVELOPERS
Issued By
UNITED LATINO ASSOCIATIONS
IJAAZATUL ULUUM SHARIYAT
Issued By
ZAD ACADEMY
CERTIFIED NETWORK SECURITY SPECIALIST
Issued By
DEFENSITY ONE
ENTERPRISE DESIGN THINKING PRACTITIONER
Issued By
IBM
JAVA, PYTHON AND JAVASCRIPT
Issued By
SOLOLEARN
MICROSOFT AZURE DEVELOPER ASSOCIATE
Issued By
MICROSOFT
CYBERSECURITY, INCIDENCE AND COUNTERMEASURE
Issued By
PENTEST CYBERSECURITY INSTITUTE
Skills
System Administration & Infrastructure
Linux, Windows Server, Active Directory & Group Policy, Server Administration, Network Configuration & Troubleshooting, System Monitoring Tools (Nagios), IT Security & Firewalls, Virtualization (VMware, Hyper-V), EC2/S3/RDS (AWS Infrastructure).
Software Development & Web Technologies
Python, Laravel, MySQL, Node.js, Django, OOP, PHP, C++ Programming Language, HTML, CSS, JavaScript, Vue.js, Express.js, React Js, Mongodb, API Integration, RESTful Services, Backend Development, Code Documentation and Review, Testing and Debugging, Version Control (Git, GitHub, GitLab), Shell Scripting (Bash, PowerShell).
Cloud Platforms
Azure, AWS, Google Cloud.
Project Management & Methodologies
Agile & Scrum Methodologies, Project Coordination, Time Management, Task Prioritization, Software Project Management, Software Quality and Testing.
Professional & Communication Skills
Interpersonal Communication, MS Office Suite, Team Collaboration, Problem Solving, Leadership, Meticulous Attention to Detail, Organizational Skills, Technical Support, Poised Under Pressure.
Interests
Hobbies
Reading, Surfing the Internet.
Projects
Comprehensive IT Infrastructure Procurement and Deployment
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Summary
Managed the end-to-end procurement and deployment of complete IT infrastructure solutions, ensuring seamless integration and operational readiness.
Custom Software Solutions for SMEs (RTC-POS)
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Summary
Developed tailored software solutions, including an RTC-POS system, for Small and Medium-sized Enterprises to streamline operations and improve sales management.
Hotel Internet Infrastructure Deployment
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Summary
Led the deployment of comprehensive internet infrastructure for a hotel, integrating custom software solutions to enhance connectivity and operational efficiency.